Hi! I’m having an issue with the program- I’m testing it out using the trial to sync 4 lavalier mics to footage using Premiere Pro 2025. It’s before I would run the plugin and when it was done nothing had changed, now I’m getting an error saying “No audio tracks available” and I’d love help figuring out if there’s an error I’m making somewhere that can be solved. I would love to buy your product if it can handle this auto syncing for me!
Hi @greylonbaejoy,
Thanks for your message. Sorry to hear about this issue.
Are you working with multi-channel files perhaps?
Currently, Multi-channel (PolyWav) files are incompatible with Auto-Align Post in Premiere Pro.
If you’re working with multi-channel files, try to unlink all the Video and Audio clips, select all the audio clips you wish to align, including the Reference clips, right-click, choose “Render and Replace…”, and then apply AAP.
If you still have any issues, please send us a message at support@soundradix.com, and we’ll take it from there.
Thanks,
Oran
