After the new update Drum leveler si so slow in Cakewalk

After the last update the UI is so slow to charge, even sometime crashes the DAW!! I wrote a mail to support, but the page tell me that i have been restricted from accessing the helpdesk page, whats going on??

Hi @memo.haggen,
That doesn’t sound right (having restricted access). We’ll get our tech team contacting you to figure that out asap.

Is it possible you’re now using Drum Leveler without OpenGL acceleration?
https://soundradix.freshdesk.com/a/solutions/articles/5000836087

Please let us know if it helped.

Thanks!

I use Open GL and the UI works, only while i have the proyect open, but once is close and reopened, the problem persist, and the OpenGL option is disable again.

I have a SSD and again, the others updates does not do this to me once.

Hi Memo,

I’ve sent you a message from our support desk. Please reply and we’ll do our best to get you up and running as soon as possible.

Thanks,

Oran