After the new update Drum leveler si so slow in Cakewalk

After the last update the UI is so slow to charge, even sometime crashes the DAW!! I wrote a mail to support, but the page tell me that i have been restricted from accessing the helpdesk page, whats going on??

Hi @memo.haggen,
That doesn’t sound right (having restricted access). We’ll get our tech team contacting you to figure that out asap.

Is it possible you’re now using Drum Leveler without OpenGL acceleration?

Please let us know if it helped.