# 32 lives dont show my 32bits plug ins in Logic 10.4.5 **URL:** \ **Category:** 32 Lives\ **Created:** [June 16, 2019, 11:08am UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854 "2019-06-16T11:08:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![giorgiolive](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@giorgiolive](https://forum.soundradix.com/u/giorgiolive)\ **Post date:** [June 16, 2019, 11:08am UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/1 "2019-06-16T11:08:53Z")
someone have this proble also? please let me know ---
**Author:** ![giorgiolive](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@giorgiolive](https://forum.soundradix.com/u/giorgiolive)\ **Post date:** [June 16, 2019, 11:09am UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/2 "2019-06-16T11:09:39Z")
Im using OSK 10.13.6 High Sierra ---
**Author:** ![tal](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.soundradix.com/tal/32/269_2.png) [@tal](https://forum.soundradix.com/u/tal)\ **Post date:** [June 16, 2019, 11:42am UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/3 "2019-06-16T11:42:29Z")
Hi @giorgiolive. We’ve tested 32 Lives with latest Logic Pro 10.4.5 with success. I’d suggest contacting our [support](https://soundradix.com/support) to get you up and running as quick as possible! ---
**Author:** ![giorgiolive](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@giorgiolive](https://forum.soundradix.com/u/giorgiolive)\ **Post date:** [June 16, 2019, 10:37pm UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/4 "2019-06-16T22:37:24Z")
thanks Tal, i have de free upgrade but is asking me for the ilock how can i do i? i buy 32 lives severa time ago Regards ---
**Author:** ![tal](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.soundradix.com/tal/32/269_2.png) [@tal](https://forum.soundradix.com/u/tal)\ **Post date:** [June 17, 2019, 4:15pm UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/5 "2019-06-17T16:15:52Z")
Hi @giorgiolive, For the upgrade - as you’ve mentioned it’s a free-update. Simply log-in to your account and under the user area redeem the 32 Lives V2 auth and deposit it to your iLok account (if you don’t have one already, create one [here](https://www.ilok.com)) No need for physical iLok device of course (you can transfer the license to your computer). As I’ve already suggested it’s best to contact us through [support](https://soundradix.com/support) to get it solved quickly as possible 🙂 ---
**Author:** ![giorgiolive](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@giorgiolive](https://forum.soundradix.com/u/giorgiolive)\ **Post date:** [October 4, 2019, 8:47pm UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/6 "2019-10-04T20:47:58Z")
Dear TaL I try to and im already have and ilock account (using protools and a few other plug ins through) but when 32 lives ask me about my account the said: Selecct license to activate: you dont have licenses in your account… the ilock usb is connected So what i can do? regards ---
**Author:** ![tal](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.soundradix.com/tal/32/269_2.png) [@tal](https://forum.soundradix.com/u/tal)\ **Post date:** [October 15, 2019, 7:36am UTC](https://forum.soundradix.com/t/32-lives-dont-show-my-32bits-plug-ins-in-logic-10-4-5/854/7 "2019-10-15T07:36:35Z")
> [@giorgiolive](#): > > Selecct license to activate: you dont have licenses in your account… > the ilock usb is connected > So what i can do? It seems it is not deposited properly. This is something beyond the scope of the forum as it includes your personal information. Please contact our support so we could get you up and running!